Small Helps Resolve a Dilemma
Today, I was faced with a dilemma: the woman who schedules appointments for my acupuncturist had phoned to ask me to bring a copy of my book to the office for her. “I’ve read some of it and want my own copy,” she told me. “I’ll leave you payment.”
Flattered and pleased, I brought a copy to my very next appointment and left it for her in her office. At my following appointment, my acupuncturist handed me a $20.00 bill with a note attached. “I’m not sure whether you expect payment, but just in case, I’m leaving this bill to pay for the cost of the book.”
What do I do now? I thought as I read. She said she would pay and I’d like to be paid. I worked hard to publish this book. But she’s so lovely, and it was so kind of her to phone and ask for a copy, I should offer it as a gift.
My dilemma became all the more difficult because my acupuncturist knows me very well, and could see by observing me, that I was flustered. “It’s completely up to you,” he assured me. “There is no wrong answer.” Now I felt even more pressured,. I respect my acupuncturist a great deal, and now he too would know of my decision.
“What would you do?” I asked.
“It’s in no way up to me,” he replied. “I trust you’ll find the answer.”
As I got onto the treatment table and lay down, I continued rushing back and forth. Be professional; ask her to pay. Forget professional, be kind. You don’t need that $20.00. Be professional. Be kind! Be professional. Be kind.
A few minutes into my treatment, I had calmed down, and knew just what to do: Think small!
The ideal response arrived immediately. Once I was off the table and had put on my shoes and watch, I wrote the following note and attached it to the $20.00 bill she had left for me: “Thank you so much for requesting my book. I’m so pleased you like it. If you would recommend it to one or two people, that would be more than enough payment.”